In Plain English: Hana is built to be private, honest, and easy to understand. We do not track or save your info before you agree to our terms. We never sell your data, we never use your messages or images to train AI, and we never touch or store your card details. All purchases run safely through Stripe, and you can delete your data at any time.
Your privacy comes first! Hana records zero data until you click accept.
Before you start using Hana, we ask for your clear consent with a quick interactive button in Discord:
- Nothing Saved Until You Agree: If you haven't accepted our Terms and Privacy Policy, Hana immediately discards your command and saves nothing. No logs, no error reports, and no history tied to your account.
- Runs Instantly: The moment you click Accept, Hana saves your choice and runs your command right away, no need to type it again.
- Private Prompts: The agreement prompt is sent only to you as a private Discord message (visible only to you), keeping server channels tidy.
We believe your conversations belong to you, period. When you chat with Hana, we send your prompt through business-grade APIs from Google Gemini, Groq, and Inception AI. Under our business agreements:
- Never Used for AI Training: Your messages, questions, and files are never used to train or teach AI models. What you write remains strictly yours.
- No Human Review: Employees at these AI companies do not read your conversations. Everything is handled automatically by code.
- Temporary Memory Only: Hana only holds recent messages in memory to reply in context. Once the conversation is over, that context disappears and is not saved to a database.
We only collect what we actually need to run commands, keep Hana fast, and protect servers from spam.
We never sell your data or show ads. Here is the small amount of technical information we process to keep the bot working properly:
- Command Logs & Error Reports: When you use a command, we temporarily record the command name, basic Discord IDs (User ID, Server ID, Channel ID), and how quickly it ran. If something breaks, an error report helps our team fix the bug.
- Server Activity Totals: To show server stats without keeping what you wrote, Hana counts high-level totals (like how many messages were sent today in a channel). The actual message text is never saved.
- Voice Stability: We track when Hana connects and disconnects from voice channels so music and temporary voice channels play without cutting out.
- Server Additions & Removals: When Hana joins or leaves a server, we record basic details (Server ID, server name, member count, and server owner ID) to track general bot growth.
- Anti-Spam Defenses: To stop malicious raid bots and spam attacks, Hana monitors how fast messages are sent to block automated abuse.
- Custom Profiles & Moderation Records: If a server admin sets a custom look using
/hana_profile, we store that image link. Server moderation actions (warnings, timeouts, kicks, and bans) are saved so server mods have an accurate record.
We keep your info secure and minimal using an encrypted cloud database alongside temporary memory:
- Fast Temporary Memory: Your settings, levels, XP, and inventory are held in temporary memory so Hana replies instantly without lag.
- Secure Background Saves: When your stats update (like gaining levels or earning Chips), they are safely saved to our encrypted database in the background.
- Batched Saving: Instead of writing to disk every second, Hana bundles changes together every 60 seconds to keep performance smooth and efficient.
- Anonymous Discord IDs: Everything is tied strictly to your Discord ID number. We never ask for or store your real name, email, phone number, or home address.
Hana only reads your messages when you explicitly talk to her or use her AI features:
- Recent Channel Context: When chatting with Hana, she reads recent messages in the channel (up to 25) to understand the conversation flow. This context exists only in temporary memory and is never saved permanently.
- Photo & Media Analysis: When you upload an image or video for Hana to review, it is processed only to generate her answer and deleted immediately afterward.
- Safety & Abuse Protection: Before text is sent to our AI providers, Hana removes hidden characters or malicious code to prevent spam and exploits.
You can use Hana in two ways: by inviting her to a server, or by installing her directly onto your personal Discord account:
- Using Hana on Your Account: When you run Hana commands in personal DMs, group chats, or external servers, we only see your User ID, the command you ran, and any file you attached.
- No Reading Other Messages: In group chats or servers where Hana is not an invited member, she only sees the single message where you used her command. She cannot and does not read any other chat history.
Hana includes optional profile and server tools that you can choose to turn on or off:
- Timezones & Nicknames: If you set your timezone, Hana remembers it so friends can check your local time. If you want, Hana can also automatically add your timezone abbreviation to your server nickname.
- Birthdays & Celebrations: Setting your birthday lets Hana calculate your zodiac sign and count down to your special day. If you choose, Hana can send a celebratory message to your friends on your birthday.
- Server Inactivity Checks: Server admins can ask Hana to list inactive members who haven't sent messages or joined voice in a long time, helping mods keep their community organized.
If you use the Hana web dashboard to configure settings:
- Encrypted Connections: All web traffic runs over secure HTTPS encryption. No one can eavesdrop on your data as it travels between your browser and our servers.
- Official Discord Login: You log in using Discord's official OAuth2 sign-in. We never see, receive, or store your Discord password.
When you buy perks, server upgrades, or credit packs through the Hana Store (/shop), we strictly limit what data is shared:
- Minimal Discord Login: The shop only requests your Discord User ID, username, and avatar to credit the right account. We never request your email, real name, or friend list.
- We Never See Your Payment Details: Payments are processed directly through Stripe, an industry-standard, certified secure payment processor. Your credit card number, expiration date, CVV, and bank details never touch our servers.
- Instant Perk Delivery: When your payment succeeds, Stripe sends an encrypted signal with your Discord ID so we can give you your items immediately.
- Purchase History: We keep a record of your order IDs to ensure your perks remain active, assist you if you need help, and prevent fraudulent chargebacks.
Under GDPR and global privacy standards, you have full ownership of your data. You can review, control, or permanently erase your data at any time:
- Instant In-App Deletion: You can delete your saved information directly in Discord at any moment using simple commands like
/timezone-remove, /birthday remove, or /rp wipe (which completely deletes your roleplay profile and data).
- Clearing Server Data: If you remove Hana from your server and want all server settings and history erased, contact us on our support server and we will permanently delete them within 30 days.
- Full Account Wipe Requests: Want everything connected to your Discord ID permanently removed? Open a ticket on our official Support Server. Our team will erase all your records, stats, and stored data within 30 days.
- Anti-Abuse Protections: If an account maliciously attacks or exploits the bot, their Discord ID may be added to an internal blocklist to prevent further abuse and keep the community safe.